This policy explains what information Skystorm Productions (“Skystorm”, “we”, “us”) collects when you visit skystorm.com, how we use it, which outside services help us run the site, and the choices you have. Skystorm is a video production company based in Lake Mary, Florida, serving clients in the United States, and this website is intended for visitors in the United States.

Information we collect

We collect information you give us and information gathered automatically when you use the site.

Information you give us

• Contact and enquiry forms: your name, email address, phone number, company, and anything you write in the message.
• Phone calls: when you call a number shown on our site, the number you call from, the time and length of the call, and which page or ad led you to call.
• Emails you send us.

Information collected automatically

• Device and connection details: IP address, browser type, device type, operating system, and approximate location derived from your IP address.
• How you use the site: pages viewed, links clicked, how far you scroll, time on each page, and the website, search or ad that brought you here.
• Cookies and similar technologies: small files and identifiers stored in your browser by us and by the services listed below.

How we use information

• To respond to enquiries, prepare quotes, and deliver projects.
• To understand which marketing brings people to us, including which pages, searches, ads or calls lead to an enquiry.
• To measure and improve the website: what visitors look at, where they get stuck, and how fast pages load.
• To show our ads to people who have visited the site (remarketing). See “Advertising and remarketing” below.
• To protect the site and our forms against spam, fraud and security threats.
• To send marketing emails you have agreed to receive. Every email has an unsubscribe link.

Cookies and the services we use

We use the outside services below to run, measure and market the site. Each may set cookies or receive your IP address and browser details, and each handles that information under its own privacy policy.

• Google Tag Manager — Loads the analytics and marketing tools listed here. Collects: technical request data (IP address, browser).
• Google Analytics — Measures visits and how people use the site. Collects: pages viewed, clicks, traffic source, device details, cookie identifiers.
• Google Ads — Measures which ads lead to enquiries, and shows our ads to past visitors. Collects: cookie identifiers, pages viewed, ad interactions.
• CallRail — Call tracking: shows a tracking phone number and links calls to the page or ad that led to them. Collects: calling number, call time and length, referring page and source.
• GoNorth — Marketing attribution: links form and call enquiries to how the visitor found us. Collects: visit and session identifiers, pages viewed, traffic source.
• Crazy Egg — Heatmaps and session recordings, so we can see how pages are used. Collects: clicks, scrolling, mouse movement, page interactions.
• New Relic — Measures page speed and errors. Collects: page load timings, browser and device details, errors.
• Google reCAPTCHA — Protects our forms from spam. Collects: device and browser signals, interactions with the page.
• Google Maps — Shows our location and service areas on a map. Collects: IP address, browser details, map interactions.
• Vimeo — Plays the videos on our site. Collects: viewing activity, device details, Vimeo cookies.
• Gravatar — Shows author photos on blog posts. Collects: IP address, browser details.
• jsDelivr and cdnjs (Cloudflare) — Deliver standard code libraries the site needs. Collects: IP address, browser details.

This site is protected by reCAPTCHA, and the Google Privacy Policy and Terms of Service apply.

You can block or delete cookies in your browser settings; some parts of the site, such as videos and forms, may not work without them. You can stop Google Analytics from recording your visits with Google’s opt-out browser add-on.

Sharing, advertising and remarketing

We do not sell your personal information for money. We share information only with:

• Service providers that run the site and our business for us: the services listed above, our website host, and our email provider.
• Advertising partners, as described below.
• Authorities, when the law requires it or to protect our rights and safety.

Advertising and remarketing. We use Google Ads to show our ads to people who have visited skystorm.com, on Google and on other websites. To do this, Google and other third parties may collect information about your activity on our site, and on other sites, over time. You can turn off ad personalization in Google’s My Ad Center and read how Google uses this information here.

Do Not Track and your choices

Do Not Track. Some browsers can send a “Do Not Track” signal. Our site does not currently respond to these signals, so the services listed above run whether or not the signal is on.

Your choices:

• Block or delete cookies in your browser settings.
• Stop Google Analytics recording your visits with Google’s opt-out add-on.
• Turn off personalized Google ads in My Ad Center.
• Unsubscribe from our marketing emails using the link in any email, or by writing to marketing@skystorm.com.

Security, retention and other details

• Security. We use secure (HTTPS) connections, run regular security scans, and limit access to personal information to the people who need it. No website can guarantee complete security.
• How long we keep information. We keep enquiry and project information for as long as we need it to respond, deliver work and keep business records. Analytics and advertising services keep data under their own retention settings.
• Children. This site is not directed at children under 13, and we do not knowingly collect information from them.
• Changes to this policy. We will post any changes on this page and update the date at the top.

Last Updated on 2026-10-09.